Winner of January: K. G. D. HASINIKA
With a reputation for excellence in customer service, Classic Travel is all about giving you an uncomplicated journey. Our service is unmatched in how we treat our customers. Getting you to the place you want and back, with no hassle.
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Air Travel isn’t as glorious and exciting as it used to be. It has just become a means of getting to your desired destination and is quite frankly a dreaded journey for most, from the cramped-up seating to the beefed-up security protocols.View
First-off everyone should know that as a traveler we become ambassadors of our countries, and any bad name we bring to ourselves while travelling gives a bad impression to the locals about our country.View
I'm honestly and truly amazed by the outstanding and exceptional service given by the Classic Travel team. From the moment I booked my ticket, I was looked after right through out until my departure from the BIA airport. I was happy and surprised by the personalised cake that was delivered to my home, and then the unexpected assistance provided to my father and I at the airport. The two Airport service agents Athif and Shifran provided a much needed and outstanding service to my father and I as we were carrying quite alot of bags. They were courteous and being professionals towards us which is something that is lacking nowadays. The superb airport assistance was the icing on the cake in what was a memorable experience with Classic. If I could make a suggestion to the management to provide the airport assistance all the way up to check in counters. It would make us passengers really happy. Oh and thank you for the "all the best" pen that was provided by the two agents!.
It is with great pleasure I am writing you this. Your survive as a travel agent has been spot on by the word go. Quick to find me a good offer with options, send me a surprise cake two days before I depart, Jonathan at the airport swiftly helped me to get through check in. Couldn’t have asked for a better service from a travel agent. Great team and keep up the good work!!!
We would like to thank you for your cooperation and professionalism that you have shown as well as the way you helped us when organizing our tour to Philippines and arranging our visas. Everything was excellent from the beginning as you made our lives easy by sending one of your agents to collect the documents from each one of us. Moreover, you have well-arranged everything in Philippines such as the sightseeing with a tour guide, hotel reservations etc... Your team was always there for us and made everything for us. It’s our pleasure to have you as our travel agent which we can completely rely on. Hope to continue our collaboration in futures tours as well.
I would like to extend my thanks to you and your staff at Classic Sri Lanka. All our last-minute changes were accommodated, and itineraries updated as required Once we got there, everything worked well, and the tour went effortlessly, you even took the time to pop into our accommodation in Colombo to “meet and greet” a personal touch which was very much appreciated. I have already recommended Classic Sri Lanka to my friends who are thinking of touring Sri Lanka and will recommend you on Facebook as well. We will be traveling again to Sri Lanka, in next few years and it is our intention to contact you again to organise our travel arrangements. I look forward to working with you again and wish you all the best. Once again, thank you so much for all your hard work, on our tour, your help and professionalism are very much appreciated.
I have friends and we recommended your agency because they want to do the same and because everything was so perfect and you helped us so much,i think they will contact you soon for their trip. Thank you again for everything. It will be the perfect end of a holiday in a special country Thank you a lot and we will leave a special review!! Thank you, you are the best